Privacy & Data Protection
This Privacy Policy explains how we at Starzino collect, use and protect personal information when you use our services. We take your privacy seriously and set out below the types of data we handle, how we use it, who we may share it with and the choices and rights available to you.
Types of data we collect
We gather a range of information needed to operate an online casino and sportsbook service, support accounts and process payments. This includes personal data, technical information and transactional records.
Personal data
Personal data covers the details you provide when registering or contacting us, such as your name, date of birth, email address, postal address and any identity documents supplied for verification. We also collect account-related information like username, communication preferences and responsible-gambling settings.
Technical data
Technical data includes IP address, device identifiers, browser and operating system details, location data where permitted, and usage data about how you navigate and interact with the site. This information helps us ensure security, deliver the service and improve performance.
Transactional data
Transactional data covers deposits, withdrawals, bet history, game activity, payment method details and any correspondence about transactions. We store only the payment information required to process payments; full card details are handled by our payment providers.
How we use your information
We use data to provide and manage your account, process payments, prevent fraud and money laundering, meet legal and regulatory obligations, and respond to enquiries. We may also use anonymised or aggregated data for analytics and service improvement. We do not use personal data for unrelated marketing without your consent.
Data protection practices
We implement technical and organisational measures to protect your information, including access controls, encryption where appropriate and regular security reviews. Access to personal data is limited to authorised personnel and service providers who need the information to perform their role.
Cookies and tracking technologies
We use cookies and similar technologies to provide essential site functionality, remember preferences and measure performance. Some cookies are strictly necessary, while others are used for analytics and, with your consent, for targeted content. You can manage cookies through your browser settings and any cookie controls provided on the site.
Information sharing and third parties
We may share information with service providers who operate payment processing, identity verification, hosting, analytics and security services. We will also disclose data to comply with legal obligations or to protect the safety of users and our platform. Where possible, we limit the information shared and require partners to meet appropriate data-protection standards.
User rights
You have rights over your personal information, including the right to access, correct, restrict or delete data, and to object to or withdraw consent where applicable. You may also request a copy of your data in a portable format. To exercise these rights, use your account settings or contact us directly.
Access, correction and deletion
Account holders can review and update many details via their account dashboard. For other requests, contact [email protected]. We will respond to verification requests before fulfilling sensitive requests to protect account security.
Privacy policy updates
We may update this policy to reflect changes in our practices. Material changes will be posted on the site and, where required, notified to you. Please check this page regularly for the latest information.